Will I be charged a restocking fee for returning or exchanging an unworn or unopened item?Updated 6 months ago

No. You will not be charged a restocking fee for returning an unworn/unopened item. All tags and packaging material must remain in intact. Please refer to the guidelines below to confirm that your unworn/unaltered item(s) is/are in returnable condition.

Acceptance Guidelines -- Returns / Restocking Fees:

Suits / Coats
Manufacturer tag is included on each suit / coat. A suit / coat cannot be returned if the tag is removed. 100% money back refund for returned product when returned properly. NOTE: If a hanger is included with the jacket, please be sure to return the hanger ($5 fee is deducted from refund if hanger is not returned).

Trousers
Manufacturer tag is included on each trouser. A trouser cannot be returned if the tag is removed. 100% money back refund for returned product when returned properly. NOTE: If a hanger is included with these pants, please be sure to return the hanger ($5 fee is deducted from refund if hanger is not returned).

Vests / Neckwear / Cummerbunds
Manufacturer tags and packing must be intact. Some manufacturers include vests/neckwear in boxes; others include them in bags. Please return in the same packaging included with initial order. 100% money back refund for returned product when returned properly.

Shirts
Shirts tend to be the only item which may incur a restocking fee. To receive a full refund on a shirt, the shirt must be unopened.  (NOTE: we can only resell "unopened" shirts to another customer. If a shirt has already been opened (even if it was to just try on and then you attempt to put the shirt back in its bag), we cannot resell the shirt as a "new" shirt. Packaging is part of a product; once a shirt is opened, it is almost impossible to fold it correctly and place the pins back where they were giving the shirt the same appearance as when it was unopened and factory-packaged.) For this reason, we will not be able to include an opened shirt back in our "new" inventory. If you have already opened the shirt to try on, we will still accept the (unworn/but opened) shirt from you so you do not have to absorb the full cost of the shirt; however, you may incur a 10% restocking fee for the opened shirt.  (NOTE: if returned "unopened", a 100% money back refund for returned product when returned properly.)

Jewelry
Most jewelry sets are included in designer jewelry boxes; some jewelry items are only included in a small bag. Jewelry must be returned in its original packaging. 100% money back refund for returned product when returned properly.

Shoes
Shoe boxes must be shipped back with the shoes. (Important note: Please do not simply tape up the shoe box and paste a few stamps on the shoe box. The shoe box is part of the packaging.) When you initially received your shoes, the shoe box was placed in another separate cardboard box. Please be courteous and ship back both the shoes and the shoe box inside another cardboard box. Defacing of the shoe box will incur a $10 restocking fee. (NOTE: if returned properly, you will receive a 100% money back refund for returned product).

Socks / Gloves / Facemasks

Due to the nature of these products & for hygienic reasons, we do not accept returns for these items.