Returns and Refunds

How do I return an item?

If you are not 100% satisfied with your purchase from Buy4LessTuxedo.com, you can return your item(s) for a full refund of the price of the merchandise within 30 days of purchase. (Returns must be unworn, tags in tact, and in the original packaging).

How long does it take for me to receive my refund?

Once you ship your item(s) back to us, please remember that it may take 1 to 5 business days for your returned package to reach our warehouse (depending where you are shipping from) . Once your returned package is received and inspected, your refund

How long do I have to return an item?

All returns/exchanges must be received by our returns department within 30 days of receiving your order. (NOTE: Our manufacturers enforce a strict 30-day return policy with all garments. Therefore, we cannot issue any return authorization numbers if

I already took my item to a tailor and had it altered. Can I still return it?

No. Once an item has been altered, it cannot be returned for obvious reasons -- an altered item could not be part of our inventory. Our inventory only consists of new, unused, and unaltered items.

I already wore an item to an affair, but now I do not think I want it anymore. Can I return it?

No. We will not accept returns on items that have been worn or altered in any way. Tags must still be intact and items must remain in their original packaging.

Will I be charged a restocking fee for returning or exchanging an unworn or unopened item?

No. You will not be charged a restocking fee for returning an unworn/unopened item. All tags and packaging material must remain in intact. Please refer to the guidelines below to confirm that your unworn/unaltered item(s) is/are in returnable conditi

I ordered a package deal, but I want to keep some of it and return the other part of it. Can I do this?

Yes, you may keep and return whatever you wish. However, please keep in mind that because the item(s) were part of a discounted package deal, we will need to adjust the pricing for those item(s) you are keeping to match their respective individual pr

How does shipping charges work with exchanges or returns?

If returning an item to our warehouse (whether it is a return or an exchange for another item), it is the customer's responsibility to pay the return shipping charges. Feel free to use whichever shipping method you prefer to send returned items back

I see that you had an item shipped to me directly from the manufacturer's warehouse. If I need to return it, do I send it back to the manufacturer's address which is on the box, or do I send the package to Buy4LessTuxedo.com?

Very important -- you must send it back to our warehouse, not the manufacturer's warehouse. Our address is:. Buy4lessTuxedo.comAttention: Returns Department84 Parker AveTrenton, NJ 08609. NOTE: If you return an item directly back to the manufacturer

I need to exchange an item for a different size or style. Will you send the new size/style out to me immediately or do you first wait to receive my original item before sending out the new exchanged item?

Exchanges are handled as new orders. For this reason, we will process and ship your new order immediately. We will not wait for your return items before processing your new order. Once we then receive your returned items, we will apply the refund bac

If I refuse a package at time of delivery, will I be charged return shipping costs?

If you refuse a package, we are charged return shipping fees from the carrier. For this reason, you will incur a $8.95 shipping charge for any package that you refuse (this will be deducted from your refund). For reference, your order may have mult

I received a damaged item. What should I do?

Although this is a rare occurrence, it can happen every once in a while. Please be sure to check the contents of your order upon receipt. If you received a damaged item, please contact us so we can fix the issue. (NOTE: it is important that you infor